In The Brilliant Report: How To Lift The “Curse Of Expertise”
This week on the Brilliant Blog, one particular number got the attention of a lot of readers. I quoted Ken Koedinger, a professor of human-computer interaction and psychology at Carnegie Mellon University, as saying that experts can articulate only about 30 percent of what they know. This is a problem when designing courses, he noted, because the experts creating them often can’t adequately explain what they know to the novice learner.
This phenomenon is called the “curse of expertise,” and it shows up in all sorts of settings—not just the instructor who can’t communicate what she knows to her students, but also the parent helping with homework who can’t get a concept across to his child, the marketer or salesperson who misjudges what customers knows, and the manager who’s frustrated that his employees don’t “get it” more quickly. Here, four practical ways to lift the curse of expertise and share your knowledge effectively with others . . . To read more, please sign up for my newsletter, The Brilliant Report, in the box to the left.—Annie